技术支持（远程线上，几乎不出差）
负责刻蚀、沉积设备（PECVD、ICP、RIE等）

【Key Responsibilities】
- Technical support to resolve customers' issues remotely by phone, Wechat, Remote control software.
- Technical support on-site engineers for installation and service.
- Raise design, quality issues to local service leader of each BU and UK L2.
- Help service commercial team to identify technical matters.
- Follow up previous unresolved issues.
- Make technical problems record correctly & timely.
- Make suggestions to company to improve systems quality.

【Person Specification – Essential requirements unless stated】
1、Education / Qualifications:
- Formal Electronic or related qualification.
- Substantial relevant experience and training.
- Degree / HNC or equivalent in an appropriate Engineering discipline
2、Professional Skills/ Abilities:
- Uses interpersonal skills to communicate effectively in both one-to-one and group situations.
- Ability to fault find and implement corrective action
- Technical working experience in the same industry.
3、Personal Qualities:
- Good PC skills.
- Knowledge of OI or similar products.
- Methodical, systematic and conscientious.
- Punctual and self-disciplined.
- Willingness to take on responsibility.
- Team Work: Positively contributes to the team to achieve departmental/company goals. Shares information and knowledge to improve own and others contribution to the business.
- Quality: Takes responsibility for his/her own work, and seeks ways to continually improve the level of customer satisfaction, internally and externally.
- Team Player.
- Good manner with customers.

公司福利：
除了具有竞争力的起薪外，牛津仪器中国还提供职业培训机会、良好的工作生活平衡制度，标准工作时间为每周5个工作日（上午9点至下午5点）或弹性工作时间；15天及以上带薪年假、10天带薪病假
补充住房公积金，节假日礼金、入职纪念日礼金、生日礼金；新婚庆贺、生育庆贺，儿童节福利、读书基金奖励
商业补充医疗保险、子女门诊及住院报销；商业意外险、重疾险；年度健康体检
丰富的年会及出游活动等

上海市徐汇区虹漕路461号虹钦园60号楼1层