Ⅰ、Key Responsibilities
• Develop and leverage key customer networks in line with business strategy
• Mentor junior members of Applications and Service Team
• Provide technical leadership for Cross BU training and collaboration
• Works with Applications and Marketing teams on long term product development and innovation
• Perform AFM demonstrations focused on the research interests and needs of prospective customers.
• Compile well-written demonstration reports that explain AFM data clearly and ensure maximum impact from the available AFM images.
• Assist and advise the sales and marketing teams on technical and scientific matters – e.g., fielding technical questions from prospective customers, interpreting technical claims by competitors, contributing to marketing materials, educating non-technical staff on new applications or capabilities.
• Perform AFM installations at customer sites throughout China. Train customers on instrument operation and experimental design.
• Provide expert technical support to customers (via phone, email, online and web forum).
• Develop new applications and techniques and author technical notes, application notes, and/ or scientific journal articles.
• Present new application developments and data at worldwide conferences and workshops, webinars and internal meetings.
• Help continually improve the AFM hardware and software by suggesting new features and by reporting bugs or user interface issues.

Ⅱ、Person Specification
1、Education / Qualifications：
• Engineering or science degree (biology, materials science, physics, or equivalent field) and/or extensive work experience in atomic force microscopy.
• At least 3 years of AFM experience
• Preferably a PhD, but relevant work experience will be considered.

2、Professional Skills/Abilities:
• Experience and extensive knowledge of the theory and operation of AFMs, ideally as a user of an Asylum Research AFM within a laboratory environment.
• Strong technical background and the ability to draw from this when interacting with customers, designing experiments, or troubleshooting.
• Friendly, agreeable and approachable, applicant must have excellent people skills with the ability to interact favourably with all personality types.
• Strong ability to be able to quickly gauge the experience and technical level of the customer/prospect and support/train at the best level to match.
• Strong problem solving and troubleshooting skills.
• Excellent technical writing skills with the ability to write clearly and effectively.
• Excellent time management skills with the ability to prioritise, plan, focus, and bring projects to completion within deadlines.
• Strong oral communication and presentation skills.
• Some teaching or tutoring experience preferred.
• Proficiency in English.

3、Personal Qualities
• Willingness to travel (up to 50%) is absolutely essential.
• "Can do" attitude – Decisive, flexible and able to work around issues to deliver required performance.
• Flexibility is key in a position where short notice changes to travel or laboratory plans are commonplace
• Proactive, self-starter, completes activities with minimal support. Initiates actions to develop new and better ways of working, using past experience and mistakes as positive opportunities for improvement.
• Positive personal impact. Listens effectively and actively seeks to understand views of others, providing a shared sense of purpose and direction by communicating effectively.
• Recognises the value of teamwork, developing positive, open relationships and shares knowledge between teams in order to achieve the company's business goals.
• Thinks "outside the box" to derive different, creative solutions to support the company's business strategy and growth.
• Team player – sees bigger picture as well as own priorities and needs.
• Outgoing personality, open to new experiences and challenges.

【公司福利】除了具有竞争力的起薪外，牛津仪器中国还提供职业培训机会、良好的工作生活平衡制度，标准工作时间为每周5个工作日（上午9点至下午5点）或弹性工作时间，年假15天或以上，节日庆祝礼品卡和丰富的年会及出游活动等。

上海市徐汇区虹漕路461号虹钦园60号楼4层