概述
A highly motivated service engineer with training in mass spectrometry and chromatography to support our post-sales service and service business

职责
· Check site-preparation. Perform chromatography and mass spectrometry installation & familiarization.

· Handle customers’ service requests, do on-site repair. Deliver service maintenance seminar.

· Work with other colleagues closely to grow business.

· Manage service parts well, return service parts on time.

· Summarize and share service experiences with team. Translate or draft operation & user manual.

· Grow service revenue by introducing service contract to customers

· Provide technical, quality and design feedbacks to factory

资质
· Bachelor or above in Chemistry,Microbiology,Bio-pharm related or Electric is preferred

· Hands-on operation experiences in MS is required; experience in MS and MALDI applications, PC skills and program is a plus

· Strong MS knowledge, Logical analysis, troubleshooting and customer handling skills.

· Good oral and written communication skills in both English and Chinese

· Highly motivated self-starter with pleasant personality

· Available for travel up to 50%